Diagnostic Services
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Basic Diagnostic
Geek Squad™: $129.99
A-1: $59.99
($25.00 refunded with additional $50.00 of work)
Having computer issues? Slow performance, unable to get online, crashing, or just acting “buggy”? A-1 has the solution to figure out these issue. The greatest frustration of computer trouble-shooting is different issues can result in the same problem, so without experienced help it is very difficult to know if you are solving the real issue for the problem you are having. With this service a trained and certified technician will determine first that all hardware on your computer is functioning correctly, then scan for all virus and spyware infections, and finally troubleshoot specific issues. This proven technique will ensure that you know exactly what is causing your problems. You will receive a diagnostic log which will explain everything the technician did during the diagnostic as well as a quote for the cost of further repairs.
Check Up
Geek Squad™: $99.99A-1: $69.99
Almost positive nothing is physically wrong with your computer but just want to make sure? This is the service for you. Our certified technician will perform both the Basic Diagnostic and System Tune-Up services. This involves fixing registry errors, removing unnecessary programs, getting rid of junk files, and running an optimization program which ensures that your operating system is dedicating itself to performing tasks specific to your computing needs. This gives you peace of mind that you are getting the most out of your computer and everything is working as it should.
Diagnose & Fix
Geek Squad™: $299.99A-1: $159.99
Our most popular service. Includes everything in the Basic Diagnostic as well as the Malware Removal and System Tune-Up services. Our certified technician will examine all hardware to ensure it is in working order, troubleshoot any operating system issues, remove all viruses and spyware, perform a system optimization, and provide you with any recommendations for a computer upgrade. Get your computer back knowing that it is in 100% working order.
Diagnose & Fix + Upgrade
Geek Squad™: $339.99A-1: $189.99
“One-stop shopping” best describes this service. A certified technician will perform all aspects of the Basic Diagnostic, Malware Removal, and System Tune-Up services, plus replacement of any component found to be defective (does not include the cost of the components). With this “total care” package you know every aspect of your computer has been serviced.
Geek Squad™ is a registered trademark of the Best Buy Corporation.
